ABOUT US

Our journey began with a belief: comfort shouldn’t be a luxury. We design shoes that let you walk freely, feel lighter, and stay comfortable wherever life takes you.

FREQUENTLY ASKED QUESTIONS

Do you offer free shipping?

Yes, we offer free shipping on all purchases. Enjoy a shopping experience with no additional costs!

Where do you ship to?

We ship throughout Europe. Wherever you are, we'll always get to you!

What should I do if my item is damaged or defective?

If you receive a damaged or defective item, please contact us within 14 days of delivery. We will assist you with the return or exchange process, ensuring that you are completely satisfied with a replacement or refund. Please email us at info@ease-steps.com for assistance.

How can I track my order?

Once the package has been shipped, you will receive an email with a link to track it. You can also check the status of your order at any time by entering the tracking number in the “Order Tracking” section of our website.